Return Policy

Thank you for shopping with Selegna Signs. We're committed to providing you with high-quality custom-made products that perfectly align with your preferences. As our products are meticulously crafted to order and customized for each customer, please review our return policy below.

Damaged Items: In the rare event that your item arrives damaged, we're here to make it right. Please contact us within 7 days of receiving your order, and provide photographic evidence of the damage. We will promptly initiate the process for either a return or replacement at no additional cost to you.

Custom-Made Products: Due to the personalized nature of our products, all items are made to order according to your specific requirements. As such, we do not generally accept returns or exchanges for reasons other than damage upon arrival.

Cancellations: We understand that circumstances may change. If you wish to cancel your order, please contact us within 24 hours of placing your order. Once the production process has begun, cancellations may not be possible.

Our Commitment: We take immense pride in delivering products that meet the highest standards of craftsmanship and quality. We work diligently to ensure that your custom-made item reflects your vision accurately.

How to Initiate a Return: If you need to return an item due to damage, please follow these steps:

1. Contact our customer service team within 7 days of receiving your order.
2. Provide clear photographs of the damaged item and packaging.
3. Our team will assess the damage and guide you through the return or replacement process.

Contact Us: For any questions, concerns, or to initiate a return due to damage, please reach out to our customer service team at info@selegnasigns.com . We're dedicated to providing exceptional service and ensuring your satisfaction.

Please note that this return policy is subject to change and may be updated periodically. Your understanding and cooperation are greatly appreciated. Thank you for choosing Selegna Signs for your custom-made signage needs.