FAQ
LIGHTING
Glowing rope lights are flexible strands of LEDs encased in a durable silicone tube. These lights emit a vibrant, even glow and can be bent or twisted to fit various spaces.
Glowing rope lights are versatile and can be used for various purposes, including accent lighting, decoration, outlining architectural features, or enhancing signage for businesses.
The lifespan of glowing rope lights can vary but often ranges from 30,000 to 50,000 hours, depending on usage and quality.
Absolutely! Our glowing rope lights come with a comprehensive 2-year warranty.
The estimated production time for our glowing rope lights is approximately 5-7 business days. After production, the delivery time can vary based on your location, generally ranging from 7 to 14 business days for international shipping.
We do have a returns and exchanges policy in place. If you encounter any issues with your order, please reach out to our customer service team within 30 days of receiving your product. We'll work with you to resolve any concerns, whether it's through replacements, exchanges, or refunds.
Yes, we offer bulk and trade discounts for larger orders. Contact our sales team or visit our "Get a Quote" page to inquire about discounts available for your specific order quantity.
ADDRESS SIGNS
Our solar-powered house numbers use energy-efficient LED lights. They charge during the day and automatically illuminate at night, providing an eco-friendly and cost-effective lighting solution.
Each order includes the custom-printed number plate, mounting hardware, and detailed installation instructions for easy setup.
Yes, our solar house numbers are designed to withstand various weather conditions. They are built to be weather-resistant, ensuring they last for years.
Solar house numbers are relatively low-maintenance. Periodic cleaning with a damp cloth to remove dust or debris from the solar panels can help maintain their efficiency.
Yes, our house numbers come with wiring for installation. However, the wiring can be easily concealed to maintain a neat and tidy appearance. The installation process, as outlined in our manual, includes steps to hide the wiring effectively for a clean finish.
You can see the installation manual for the house numbers by clicking this link House Number Installation Manual
Due to the personalized nature of our products, we primarily accept returns or exchanges in the case of product defects. At Selegna, we strive to address any concerns promptly, offering replacements, refunds, or partial refunds for faulty items. Decisions on resolving defective product issues are made on a case-by-case basis and remain at the discretion of Selegna.
The estimated production time for our house numbers is 8 days. Following production, we typically deliver within 8-10 days, shipping worldwide.
Signage
Certainly! For custom orders or specific requests, we encourage you to visit our "Get a Quote" page on our website. This page is designed specifically for inquiries regarding custom orders, allowing you to detail your preferences, specifications, and any special requirements you may have. Our dedicated team will promptly review your request and assist you in creating a personalized solution that meets your needs. Feel free to reach out to us through the "Get a Quote" page for all your customization inquiries.
Certainly! In addition to custom-branded signs, we offer the option to order blank signs. Whether you prefer a personalized touch with your branding or a clean, unmarked sign for other purposes, we're here to accommodate your needs. Just select your preference while placing your order, and we'll ensure your sign arrives exactly as requested.
For wall-mounted products, we provide detailed installation instructions along with all the necessary hardware required for mounting. The process is straightforward and hassle-free, typically involving securing the product using screws or brackets included in the package. If you encounter any difficulties during installation, we're here to assist you. Feel free to refer to our installation guide or reach out to our support team for additional guidance.
To maintain the pristine appearance of your signs, cleaning is simple. Use a mild detergent or soap with warm water and a soft cloth to gently wipe the surface. Avoid using abrasive materials or harsh chemicals that could potentially damage the finish. For stubborn stains or marks, you can use a non-abrasive cleaner approved for use on the specific material of your sign. Always test a small, inconspicuous area first before applying any cleaning solution to the entire sign surface.
Absolutely! Our business signs come with a range of color options to suit your preferences and branding needs. Whether it's a vibrant shade to catch attention or a more subtle tone to complement your establishment's aesthetic, contact us for color and other personalized options available for our signs.
We regret that we cannot accept returns or exchanges for our customized products due to their unique nature and personalized designs, making them unsuitable for resale. However, if your item arrives damaged or defective, we're happy to offer refunds or facilitate returns and exchanges to ensure your satisfaction.
Our business signs come with a 1-year warranty, ensuring quality and peace of mind in your purchase.
The production time for our business signs typically takes 8 days. Following production, the estimated shipping duration for worldwide delivery is approximately 8 to 10 days, ensuring a timely delivery to locations across the globe.
Contact Us for Further Information